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#use wml::debian::template title="Getting in Contact with Us" NOCOMMENTS="yes"

<p>Debian is a large organization and there are a lot of ways to contact it.
This page will summarize the often requested means of contacting; it is by
no means inclusive. Please refer to the rest of the web pages for other
contact methods.</p>

<p>English language is the common language for communication with Debian
developers. We therefore ask that initial enquiries to developers be made
in <strong>English</strong>. If this is not possible, go through
<a href="MailingLists/subscribe#int">the user mailing list for your
language</a>.</p>

<hrline>

<ul>
  <li><a href="#generalinfo">General information</a>
  <li><a href="#installuse">Installing and Using Debian</a>
  <li><a href="#press">Publicity / Press</a>
  <li><a href="#helping">Helping Debian</a>
  <li><a href="#packageproblems">Reporting problems in Debian packages</a>
  <li><a href="#development">Debian Development</a>
  <li><a href="#infrastructure">Problems with Debian infrastructure</a>
</ul>

<hrline>

<H2><a name="generalinfo">General Information</a></H2>

<p>Most of the information about Debian is collected on our web site,
<a href="$(HOME)">http://www.debian.org/</a>, so please browse and
<a href="$(SEARCH)">search</a> through it before contacting us.

<p>Our <a href="doc/FAQ/">FAQ</a> will answer many of your questions.
You can also get the PostScript, text and packed-up HTML versions of that
document from <a href="ftp://ftp.debian.org/debian/doc/FAQ/">the FTP site</a>.

<p>Questions regarding the Debian Project in general can be sent to the
<em>debian-project</em> mailing list, at
<a href="mailto:debian-project@lists.debian.org">debian-project@lists.debian.org</a>.
Please don't send questions about using Linux to that list; read on
below for that.

<H2><a name="installuse">Installing and Using Debian</a></H2>

<p>If you are certain the documentation on the installation media and on our
web site doesn't have a solution to your problem, there's a very active user
mailing list where Debian users and developers can answer your questions,
the <em>debian-user</em> mailing list.
All questions regarding
<UL>
  <LI>installation
  <LI>configuration
  <LI>supported hardware
  <LI>machine administration
  <LI>using Debian
</UL>
should be sent to that list.
Simply <a href="MailingLists/subscribe#debian-user">subscribe to
<em>debian-user</em></a> and send your question to
<a href="mailto:debian-user@lists.debian.org">debian-user@lists.debian.org</a>.

<p>Additionally, there are user mailing lists for speakers of various
languages. See the <a href="MailingLists/subscribe#int">subscription info
for international mailing lists</a>.

<p>If you think you've found a bug in our installation system, send
information about it to
<a href="mailto:debian-boot@lists.debian.org">debian-boot@lists.debian.org</a>
or <a href="Bugs/Reporting">file a bug report</a> against the <a
href="http://bugs.debian.org/boot-floppies">boot-floppies</a>
pseudo-package.

<H2><a name="press">Publicity / Press</a></H2>

<p>Those requesting information for articles or submitting news for our
news page should contact our <a href="mailto:press@debian.org">publicity
department</a>.

<H2><a name="helping">Helping Debian</a></H2>

<p>If you would like to contact Debian to offer help, please see the
<a href="devel/join/">possible ways of helping</a> first.

<p>If you would like to maintain a Debian mirror, see the pages about
<a href="mirror/">mirroring Debian</a>. New mirrors are submitted using
<a href="mirror/submit">this form</a>. Problems with existing mirrors
can be reported at <a href="mailto:mirrors@debian.org">mirrors@debian.org</a>.

<p>If you would like to sell Debian CDs, see the <a href="CD/vendors/info">\
information for CD vendors</a>. To get listed on the CD vendor list, please
<a href="CD/vendors/#newvendors">follow the instructions</a>.

<H2><a name="packageproblems">Reporting problems in Debian packages</a></H2>

<p>If you would like to file a bug against a Debian package, we have a bug
tracking system where you can easily report your problem. Please read the
<a href="Bugs/Reporting">instructions for filing bug reports</a>.

<p>If you simply want to communicate with the maintainer of a Debian
package, then you can use the special mail aliases set up for each package.
Any mail sent to &lt;<var>package name</var>&gt;@packages.debian.org will be
forwarded to the maintainer responsible for that package.

<p>If you would like to make the developers aware of a Debian security
problem in a discreet manner, send e-mail to
<a href="mailto:security@debian.org">security@debian.org</a>.

<H2><a name="development">Debian Development</a></H2>

<p>If you have questions that are more development related, there are
several <a href="MailingLists/subscribe#devel">development mailing lists</a>
in Debian that you can use to contact our developers.

<p>The general development mailing list is <em>debian-devel</em>: you can
<a href="MailingLists/subscribe#debian-devel">subscribe</a> to it and
then send e-mail to
<a href="mailto:debian-devel@lists.debian.org">debian-devel@lists.debian.org</a>.

<H2><a name="infrastructure">Problems with Debian infrastructure</a></H2>

<p>To report a problem with a Debian service, you can usually
<a href="Bugs/Reporting">report a bug</a> against the appropriate
<a href="Bugs/pseudo-packages">pseudo-package</a>.

<p>Alternatively, use e-mail to contact them:

<dl>
<dt>Web pages editors</dt>
  <dd><a href="mailto:debian-www@lists.debian.org">debian-www@lists.debian.org</a></dd>
<dt>Developers' database administrators</dt>
  <dd><a href="mailto:admin@db.debian.org">admin@db.debian.org</a></dd>
<dt>Mailing list archives maintainers</dt>
  <dd><a href="mailto:listarchives@debian.org">listarchives@debian.org</a></dd>
<dt>Mailing list administrators</dt>
  <dd><a href="mailto:listmaster@lists.debian.org">listmaster@lists.debian.org</a></dd>
<dt>Bug tracking system administrators</dt>
  <dd><a href="mailto:owner@bugs.debian.org">owner@bugs.debian.org</a></dd>
</dl>

<p>We also have a complete list of different <a href="intro/organization">
jobs and e-mails to use</a> to contact various parts of the organization.

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